Freestate Ambulance dispatchers use state-of-the-art methods to ensure the needs of our customers are met by extrapolating which mode of medical transportation is required when a customer calls into the Communications Center. These methods include programs approved by our Medical Director. All transports are logged into a confidential, password protected computer aided dispatch system to ensure quality control. The patient’s needs are well determined and the required transportation is immediately arranged. The process is automated by our proprietary software and sequential to every other transport we arrange.